SpinNPin Casino Privacy Policy

At SpinNPin, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access and use our website at spin-n-pin.com. We are committed to handling your data responsibly and transparently, in full compliance with applicable data protection laws. By using our platform — whether through the SpinNPin app, desktop browser, or mobile interface — you agree to the terms set out in this document.

SpinNPin Casino is operated by Cre8 B.V., a company licensed under the Curaçao Gaming Control Board. Our services are directed primarily at players in the United Kingdom. If you have any questions about how we handle your data, please contact us at support@spin-n-pin.com.

1. Information We Collect

When you register and use our services at SpinNPin Casino, we may collect the following categories of personal information:

1.1 Registration and Account Data

  • Full name, date of birth, and nationality
  • Email address and contact details
  • Username and account credentials used for your SpinNPin login
  • Billing address and country of residence

1.2 Financial and Transaction Data

  • Payment method details (cards, e-wallets, or cryptocurrency wallet addresses including BTC, ETH, BNB, and USDT)
  • Deposit and withdrawal transaction history
  • Records of SpinNPin casino bonus claims and promotional activity

1.3 Technical and Usage Data

  • IP address, browser type, and device information
  • Pages visited, time spent on the site, and gaming activity logs
  • Data generated when you access the SpinNPin casino app or mobile browser
  • Cookies and tracking technologies (detailed in Section 5)

1.4 Verification and Compliance Data

  • Government-issued identification documents for KYC (Know Your Customer) verification
  • Proof of address and source of funds documentation where required
  • Responsible gaming self-assessment responses

2. How We Use Your Information

Here at SpinNPin, we use the information we collect for specific, legitimate purposes. We do not sell your personal data to third parties. The purposes for which we process your data include:

  • Creating and managing your player account, including enabling your SpinNPin casino login
  • Processing deposits and withdrawals in GBP, EUR, USD, and supported cryptocurrencies
  • Verifying your identity in line with our licensing obligations under the Curaçao Gaming Control Board
  • Communicating with you regarding your account, promotions, and updates via email or Telegram
  • Personalising your experience and providing relevant game recommendations across our 5,600+ slots and 1,000+ live games
  • Administering SpinNPin bonus offers, including welcome bonuses, free spins, and any SpinNPin no deposit bonus promotions where applicable
  • Preventing fraud, money laundering, and other illegal activities
  • Complying with legal and regulatory requirements
  • Improving our platform, including the SpinNPin app experience on desktop and mobile

3. Legal Basis for Processing

We process your personal data on the following legal grounds:

  • Contractual necessity: Processing is required to fulfil our agreement with you, including account management and payment processing.
  • Legal obligation: We are required to collect and retain certain data to comply with anti-money laundering (AML) regulations and gaming licence requirements.
  • Legitimate interests: We process data to detect fraud, improve our services, and ensure platform security.
  • Consent: Where applicable, we process data based on your explicit consent, such as for marketing communications.

4. Sharing of Your Information

Our SpinNPin Casino team may share your data with trusted third parties under the following circumstances:

  • Game providers: We work with 41 game providers including NetEnt, Hacksaw Gaming, Betsoft, BGaming, and live casino providers such as Ezugi and Amusnet. These providers may receive limited technical data necessary to deliver their services.
  • Payment processors: Data may be shared with payment processors handling card transactions, e-wallet payments, bank transfers, and cryptocurrency transactions via Binance Pay.
  • Regulatory and law enforcement authorities: We may disclose data when legally required to do so.
  • Identity verification services: We use third-party KYC providers to verify player identities securely.

We ensure that all third parties we work with are bound by appropriate data protection agreements and handle your information with the same level of care that we apply ourselves.

5. Cookies and Tracking Technologies

We use cookies and similar technologies on the SpinNPin platform to enhance your browsing experience and collect usage data. Our cookies serve the following purposes:

  • Essential cookies: Required for core functionality, including account login and session management
  • Analytics cookies: Help us understand how players interact with our site and SpinNPin casino app
  • Marketing cookies: Allow us to deliver relevant promotional content, including information about the SpinNPin casino bonus and current offers

You may manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our platform.

6. Data Retention

We retain your personal data for as long as your account is active or as required by applicable laws. In accordance with our anti-money laundering obligations, we typically retain transaction records for a minimum of five years following account closure. After this period, your data will be securely deleted or anonymised.

7. Your Rights

As a user of our SpinNPin Casino platform, you have the following rights regarding your personal data:

  • Right of access: You may request a copy of the personal data we hold about you.
  • Right to rectification: You may ask us to correct inaccurate or incomplete data.
  • Right to erasure: In certain circumstances, you may request that we delete your data.
  • Right to restriction: You may ask us to limit how we process your data.
  • Right to object: You may object to certain types of data processing, including direct marketing.
  • Right to data portability: You may request your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at support@spin-n-pin.com. We will respond to your request within 30 days.

8. Data Security

We at SpinNPin Casino implement industry-standard security measures to protect your personal information. These include SSL encryption across all pages, secure server environments, and strict internal access controls. While we do everything reasonably possible to protect your data, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account, we will immediately close the account and delete the associated data.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will notify you by email or through a prominent notice on our platform. Continued use of SpinNPin after such changes indicates your acceptance of the revised policy. We encourage you to review this page periodically to stay informed.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to our support team:

  • Email: support@spin-n-pin.com
  • Telegram: Available through our website
  • Operator: Cre8 B.V., licensed by the Curaçao Gaming Control Board

We are committed to resolving any privacy-related concerns promptly and transparently. At SpinNPin, your trust is our priority.